Shipping
Standard shipping via local postal service (trackable)
Estimated delivery times are visible at checkout. Available for the following countries:
Belgium (€6.90), Bulgaria (€13.45), Croatia (€11.75), Cyprus (€13.34), Czechia (€8.29), Denmark (€11.44), Estonia (€11.44), Finland (€13.90), France (€9.32), Greece (€14.32), Hungary (€10.60), Ireland (€14.21), Italy (€10.19), Latvia (€11.43), Lithuania (€11.43), Luxembourg (€8.48), Malta (€13.23), Netherlands (€5.99), Poland (€7.69), Portugal (€13.79), Romania (€10.65), Slovakia (€13.09), Slovenia (€13.31), Spain (€8.83), Sweden (€13.64)
UPS/FedEx Express shipping (trackable)
Weight-based prices and estimated delivery times are calculated live at checkout. Available for all countries listed above.
Your country is not listed? Make sure to select the correct shipping location (country flag) on our website. Still not available? Click here to let us know, so we can work on a future shipping solution.
We ship from Germany, Europe. Orders leave our warehouse within one business day. No additional customs fees or taxes for shipments within the EU Customs Union.
Returns
If you are not 100% satisfied, you can return your item(s) to our warehouses in Germany for a refund within 30 days of receiving your order. The items have to be unworn/unused to be eligible for a return.
Extended return period for the holidays
Items purchased at the Feelgrounds online store that are received between November 1, 2022, and December 31, 2022, may be returned through January 31, 2023. Please note that the items have to be unworn/unused to be eligible for a return, and that all other terms and conditions provided in the Feelgrounds Refund Policy are still applicable. All purchases received after December 31, 2022, are subject to our standard Return Policy.
Please note: You can only return your order for a refund. If you want to exchange your item(s), please place a new order.
You will be responsible for the cost of your return. Most countries have the option to use our prepaid returns label for a fee of €10.00 (which will be deducted from your refund) or you can use a shipping provider of your choice.
If you decide to return all ordered products, we will refund the outbound shipping costs along with the value of the returned product(s). If you go for a partial return, the outbound shipping costs will not be refunded.
Any returned item not in its original condition or packaging, damaged or missing parts for reasons not due to our error may be applicable only for a partial refund.
Non-returnable items: Gift cards, socks whose original packaging and/or plastic tab has been opened or removed (due to hygiene reasons)
Received a defective or damaged item? Click here.
Are you looking to return?
Step 1
Register your return at feelgrounds.com/returns.
Our return warehouse is located in Germany. The return address will be visible in the returns portal after registering your return.
Step 2
Send your clean and undamaged item(s) back to us in the original packaging.
Step 3
Once your return is received, inspected and approved, a credit will automatically be applied to your original method of payment. Please note that it may take some time to receive your refund.
